WhatsApp is one of the most popular messaging apps used by over 2 billion people worldwide. It allows users to easily communicate with friends, family and even businesses. WhatsApp has a status feature that lets you share photos, videos and GIFs that disappear after 24 hours. The WhatsApp business version takes this a step further by allowing businesses to showcase products, announcements and more using the status feature. If you have a WhatsApp business account set up for your business on iPhone, you may want to delete a status update you’ve posted. Here are the steps to delete a WhatsApp business status on iPhone:
Check If You Have a WhatsApp Business Account
The first thing to check is whether you actually have a WhatsApp Business account. This is different from a normal WhatsApp personal account. WhatsApp Business accounts have features tailored specifically for businesses, like business profiles, messaging statistics and the ability to use WhatsApp as an API.
Here’s how to check if your WhatsApp account is a business account on iPhone:
- Open WhatsApp
- Go to Settings
- Look for ‘Business Account’ or ‘Linked Account’ in the settings menu
- If you see this option, it means your account is a verified business account
If you don’t see the business account option, you likely just have a regular WhatsApp account. In that case, you won’t be able to use the status feature specifically made for businesses.
Open Your WhatsApp Business Status
Once you’ve confirmed that you have a business account, follow these steps to access your status:
- Launch WhatsApp on your iPhone
- Tap on the ‘Status’ tab at the bottom
- This will open your status page with any current statuses and viewed statuses
- Tap on ‘My Status’ at the top to view your active business status
This will open up your current status if you have one active. Take note of which status you want to delete before moving on.
Delete the Status Update
To actually delete your WhatsApp business status update on iPhone:
- With the status you want to delete open, tap on the 3 dots icon in the top right corner
- Select ‘Delete’ from the menu
- Confirm the deletion by tapping ‘Delete’ again on the pop-up prompt
That’s it! This will remove the status from WhatsApp. It will disappear from your profile and anyone who viewed it.
Keep in mind that if your status has already been viewed by recipients, deleting it will not remove it from their view history. They’ll still be able to see that your business profile had a status posted earlier.
Alternative Ways to Delete WhatsApp Business Status
Aside from directly deleting it from your status page, there are a couple other ways to remove a WhatsApp business status on iPhone:
- Delete it immediately after posting – When you first share a status update, you’ll get a preview of how it looks. Tap on ‘Delete’ instead of ‘Send’ if you don’t want to keep it.
- Let it expire – WhatsApp statuses automatically disappear after 24 hours. If you posted something by mistake but don’t want to manually delete it, you can simply wait a day for it to be removed automatically.
Manage Who Can See Your WhatsApp Business Status
By default, your WhatsApp status updates are visible to all of your customers and contacts. But you can choose to limit who can actually view your business status updates:
- Go to WhatsApp Settings > Account > Privacy
- Tap on ‘Status’ and choose from:
- My Contacts – Status visible only to your contacts
- My Contacts Except… – Choose specific contacts to exclude
- Only Share With… – Select individual contacts to share status with
This way, you can share business status updates with only your important/loyal customers for example. Or avoid sharing it with specific contacts that you don’t interact with as much.
Troubleshooting WhatsApp Business Status Issues
Here are some troubleshooting tips for common WhatsApp business status issues on iPhone:
Can’t Create or Post a Status
- Make sure you’re on the latest version of WhatsApp – Older versions may not fully support statuses
- Check your internet connection and try again
- Force quit and relaunch WhatsApp if it’s frozen
- Try deleting older statuses to free up space for new ones
- Restart your iPhone if all else fails
Status Disappearing Before 24 Hours
- This could be due to your iPhone storage being full. WhatsApp can’t store statuses if you don’t have enough space.
- Make sure WhatsApp has access to your Photos to save statuses there.
- Alternatively, statuses may be manually deleted by the sender before the 24 hour period is up.
Can’t See Someone’s Status Updates
- They may have blocked you or limited visibility to only some contacts
- Check your internet connection is working fine
- Force quit and relaunch the WhatsApp app
- If you still can’t see their status, they’ve likely blocked your ability to view their updates
Conclusion
Managing your WhatsApp business status on iPhone is easy – just open your status tab, select the status you want gone, and delete it. Make sure you have enough storage space for statuses to save properly. You can also limit visibility of your business status updates to only important contacts. This allows you to segment the information you share on your business profile status.