If you’re curious about Lulus clothing, I’m with you – I recently placed an order to try on, rate, and review their cute spring outfits. If you’re interested in learning more about the sizing, quality of clothing, shipping information, and whether or not Lulus is a legitimate brand, keep reading for my honest review. For those who prefer watching reviews over reading them, I’ve also created a video version that can be found on my YouTube channel – just hit play to see what Lulus has to offer!
As you’ll discover, I’m more than happy to share all the details with you, so let’s dive in.
My Experience Ordering from Lulus
Lulus, a clothing brand with a rich history dating back to the 1990s and a significant online presence since the early 2000s, has built a reputation for offering adorable bridesmaid dresses, party outfits, and vacation essentials. Beyond these specialty items, Lulus also stocks a wide range of basics, swimwear, and accessories like shoes, hats, and jewelry. The brand’s products have become staples in many people’s wardrobes, including my own.
My initial encounter with Lulus was through this jumpsuit I purchased from Nordstrom several years ago. Despite needing tailoring to adjust the length, it has proven to be an incredibly durable piece that has survived multiple wearings and washes. Its ability to withstand the test of time instilled confidence in me, allowing me to explore ordering directly from Lulus. com.
The Lulus.com Order, Returns and Exchange Policy
I placed two orders and initiated an exchange through Lulus’ app, which proved to be a convenient and efficient process. Shipments originate from Chico, California and Ohio, making the app a valuable tool for streamlining returns and exchanges. The Vegan Leather Pleated Skirt I received fit well, although the waistband was not as accommodating as I had hoped, prompting me to exchange it for a Medium.
When using the app to start a return, users are prompted to provide a reason for the return and then print out a return label. However, I encountered an issue printing the label from my phone and was forced to use my computer instead. As for the items I purchased, most ran true to size, with all pieces fitting into my usual Small size. You can find additional photos of my try-on process throughout this post.
Does Lulus Offer Free Returns?
When shopping at Lulus, be aware that they have a strict 7-day return window. If you don’t meet this deadline, you’ll incur a $7 shipping fee for returns. I personally experienced this and was able to negotiate with customer service to waive the charge as it was my first-time purchase. Fortunately, my refund was processed promptly within the stated timeframe, crediting my account with a refund towards my original payment – not store credit like some online retailers.
Is Lulus Good Quality?
Lulus diverges significantly from fast fashion brands like Shein. Instead, they position themselves as an affordable luxury brand. This distinction is evident in their commitment to exclusivity, with approximately 90% of their clothing being unique to the site, according to Glossy. In my experience with Lulus pieces, I encountered a few minor issues. The pleated miniskirt I exchanged had a stuck zipper, which was easily resolved through return.
One dress was missing straps, preventing me from trying it on, while all white tops were too see-through and needed to be returned due to their thin quality. However, the white dresses I ordered were lined and of better quality, earning my enthusiasm. The backless maxi dress, for instance, has become a favorite beach vacation option. It can be worn as-is or paired with a bralette for added flair. The skirts and dresses I received were generally cute and appealing.
Notably, the price point is reasonable considering the clothing’s quality. I’m particularly fond of their trendy skirts and fun vacation dresses. It’s worth noting that my review doesn’t cover shoes, swimwear, or accessories, as I focused on dresses, skirts, tops, pants, and bodysuits to gauge the overall quality and ordering process.
Try Things on IRL at the Lulus Store!
If you’re a local in Chico, California, you’re in luck! The downtown Lulus outlet has been serving up affordable fashion since 2018, with an impressive selection of pieces under $20. Whether you’re searching for one-of-a-kind finds or simply want to score some great deals on trendy must-haves, the outlet is definitely worth a visit. For those who can’t get enough, this blog post shares even more insider tips and tricks for making the most of your Lulus outlet shopping experience.
Final Thoughts
While navigating a minor issue with a snagged zipper and a brief misunderstanding regarding their return policy, I would still wholeheartedly recommend Lulus as an excellent destination for discovering affordable yet stylish outfits that typically fall within the $100 price range. Furthermore, the quality of their products consistently surpasses many other online fast-fashion retailers, making it even more appealing to shop for exclusive pieces only available on their site.
Overall, my experience with Lulus has been positive and I hope this review has instilled confidence in others considering shopping from this online boutique.