If you are facing an issue where the sound in WhatsApp status videos is not working on your iPhone, there could be a few reasons for this. The problem is usually easy to fix by adjusting settings or updating apps.
Ensure iPhone Not on Silent/Vibrate Mode
The most common reason for WhatsApp status video sound not working is that your iPhone is set to silent or vibrate mode. This disables all sound from your phone, including video sound in WhatsApp.
To fix this, check that the ringer switch on the side of your iPhone is not set to silent/vibrate. Slide the switch so it is in the middle position to enable sound again. Now try playing the WhatsApp status video, the sound should work.
Check Media Volume Settings
Another setting that could be muting the sound is your media volume. Even if your iPhone is not set to silent, low media volume levels can make WhatsApp status videos play without any sound.
To adjust this, open Control Center on your iPhone and check that the media volume slider is not set too low or at zero. Drag the slider to increase the media volume to a comfortable level. Test playing a WhatsApp status video again.
Disable Headphone Mode
If you had headphones plugged into your iPhone previously, it may still be in ‘headphone mode’ which automatically mutes the speakers. This would cause no sound from WhatsApp status videos.
To disable headphone mode – go to Settings > Sounds (or Sounds & Haptics) and turn off ‘Headphone Safety’. Alternatively, you can simply unplug any headphones/audio devices currently connected to your iPhone.
Force Close and Relaunch WhatsApp
A technical glitch in WhatsApp itself could also be preventing video sound from working properly. Try force closing the WhatsApp app and relaunching it to resolve any app issues.
To do this – double tap the Home button on your iPhone and swipe up on the WhatsApp app preview to force close it. Then open WhatsApp again and test playing a status video, the sound should now work.
Update to Latest Version of WhatsApp
An outdated version of WhatsApp with bugs can also cause sound problems with status videos. Ensure you are running the latest version of WhatsApp on your iPhone.
Open the App Store and go to the WhatsApp page. If any updates are available, install them. The latest version will have fixes for various issues like no sound in videos.
Update iOS Software Version
Besides app issues, an outdated iOS version can also prevent WhatsApp video sound from working properly. Check that your iPhone is updated to the latest iOS software version.
Go to Settings > General > Software Update and install any available updates. Staying updated ensures maximum compatibility between WhatsApp and iOS.
Check Video File Format Compatibility
Certain video file formats may not play sound correctly in WhatsApp on iPhone. This includes incompatible codecs used to encode the video.
Try playing the original video file in the Photos app or another compatible video player app. If sound works there, re-encode the video to a widely compatible format like MP4 before sharing as a WhatsApp status.
Reset Network Settings
Network or connectivity issues between your iPhone and WhatsApp servers can also manifest as no sound in status videos. Resetting your network settings may resolve this.
Go to Settings > General > Reset and tap on Reset Network Settings. This will reset all network-related configurations including WiFi networks, cellular data, etc. Reconnect to WiFi/cellular data and check if WhatsApp video sound now works.
Check Account Media Download Settings
WhatsApp allows disabling media autodownload for some accounts in Settings. If autodownload is disabled, video sound may not work until you manually download the status.
In WhatsApp, go to Settings – Data and Storage Usage. Check if ‘Media Auto Download’ is enabled for the account having issue with video sound. If disabled, enable it to automatically download and play sound.
Disable Battery Optimization for WhatsApp
To save battery, your iPhone may restrict WhatsApp background activities like downloading media. This can prevent video sound from working.
Go to Settings – Battery and disable ‘Low Power Mode’. Also disable ‘Optimized Battery Charging’. Additionally, disable battery optimization for WhatsApp by going to Settings – Battery – WhatsApp and turn off ‘Optimize Battery Life’.
Delete and Reinstall WhatsApp
If none of the above fixes work, you can try deleting and reinstalling WhatsApp as a last resort. This will clear out any corrupt app data or cache files.
First, backup your WhatsApp messages and media to iCloud. Then delete WhatsApp from your iPhone – hold the app icon and tap Delete App. Finally, redownload WhatsApp from the App Store and restore your backup during setup.
Factory Reset iPhone
A factory reset is the last option if no other troubleshooting steps have resolved the WhatsApp video sound problem on your iPhone.
Backup your iPhone to iCloud. Then go to Settings – General – Reset and select Erase All Content and Settings. This will wipe your iPhone and install a clean iOS copy. Restore from iCloud backup during setup. WhatsApp sound issues will likely be fixed.
In summary, common fixes for WhatsApp status video sound not working on iPhone include:
- Checking iPhone is not on silent/vibrate mode
- Increasing media volume in Control Center
- Disabling headphone mode if applicable
- Updating WhatsApp to latest version
- Updating iOS version on iPhone
- Resetting network settings
- Enabling media autodownload
- Disabling battery optimization for WhatsApp
- Deleting and reinstalling WhatsApp
- Factory resetting the iPhone
Following the troubleshooting steps above should help get rid of the no sound issue with WhatsApp status videos on your iPhone. Do let us know if the solutions work for you!