If you have connected your Fitbit Versa 3 smartwatch to your Android phone but are not receiving WhatsApp notifications on your watch, there are a few things you can try to fix the issue.
Quick Overview of the Issue
The Fitbit Versa 3 can display notifications from apps installed on your paired Android phone, including WhatsApp. However, you may encounter situations where WhatsApp notifications are not coming through to your Versa 3 even though notifications from other apps are working fine.
This is likely due to an issue with the notification settings on your phone, the Fitbit app, or WhatsApp itself. The good news is that in most cases, you can resolve the problem yourself with a few simple troubleshooting steps.
Check Notification Settings on Your Android Phone
The first thing to check is whether your phone’s notification settings are blocking WhatsApp notifications from displaying on your Versa 3. Here are the steps to verify this:
- Open the Settings app on your Android phone.
- Go to Apps & Notifications > Notifications.
- Locate WhatsApp in the list and make sure the toggle is enabled to allow notifications.
- Tap on WhatsApp and ensure the notification categories such as Messages, Group Notifications, etc. have notifications turned on.
If WhatsApp notifications were disabled, be sure to enable them. This should allow the notifications to come through to your Versa 3.
Verify Fitbit App Has Notification Access
The Fitbit app on your phone needs notification access in order to relay WhatsApp notifications to your connected watch. Follow these steps to check if that access is enabled:
- Go to your phone’s Settings > Apps & Notifications > Special app access > Notification access.
- Look for the Fitbit app in the list and make sure the toggle is enabled.
If notification access for the Fitbit app is disabled, enable it and this may fix the issue with missing WhatsApp notifications.
Check Fitbit App Settings for WhatsApp
Even if the Fitbit app has general notification access, you still need to specifically enable WhatsApp within the Fitbit app’s settings:
- Open the Fitbit app on your phone.
- Tap the Today tab.
- Tap your profile picture > Versa 3 tile.
- Tap Notifications.
- Make sure WhatsApp is enabled with a checkmark next to it.
If WhatsApp was disabled in the Fitbit app’s settings, enabling it should allow the notifications to come through.
Force Stop WhatsApp and Reset App
As a long shot, you can try force stopping WhatsApp, clearing its cache partition, and resetting the app to see if that fixes things. Here are the steps:
- Go to your phone’s Settings > Apps.
- Locate WhatsApp in the list and tap Force Stop.
- Tap Storage > Clear Cache and Clear Data.
- Open WhatsApp, agree to the Terms of Service and verify your number again.
- Once set up, check if notifications are coming through to your Versa 3.
Resetting WhatsApp in this manner can sometimes resolve notification issues like this.
Unlink and Relink Your WhatsApp Account
Another option is to unlink your WhatsApp account from the Fitbit app and relink it from scratch. Here is how:
- On your phone, open the Fitbit app and go to the Today tab > your profile > Versa 3 tile > Notifications.
- Tap the gear icon next to WhatsApp and then tap Remove Account.
- Next, go back and tap Add Account > WhatsApp and sign in again.
- Check if WhatsApp notifications now appear on your Versa 3.
Relinking the WhatsApp account forces the Fitbit app to resync notifications with your messaging app which can resolve this type of issue.
Update Apps to Latest Versions
Having outdated app versions can also cause problems with notifications. Make sure that both the Fitbit app and WhatsApp on your phone are updated to their latest versions:
- Open the Play Store app.
- Tap your profile picture > Manage apps & updates.
- Check if any updates are available for Fitbit and WhatsApp. If so, update them.
Updating to the newest app releases can sometimes fix compatibility issues that may affect notifications.
Restart Your Phone and Watch
If all else fails, restart both your phone and Versa 3 smartwatch. Restarting will clear any stuck processes or glitches that could be preventing WhatsApp notifications from coming through.
To restart your Versa 3, press and hold the lower right button for 10+ seconds until you see the Fitbit logo. This will restart the watch.
After restarting both devices, check if WhatsApp notifications appear on your watch as expected.
Contact Fitbit and WhatsApp Support
If you still don’t get WhatsApp notifications on Versa 3 after trying all troubleshooting steps, you may need to contact support:
- For Fitbit support, visit https://help.fitbit.com or contact them directly.
- For WhatsApp support, visit https://faq.whatsapp.com/ or contact them via in-app chat.
The Fitbit and WhatsApp support teams may be able to provide additional troubleshooting tips or determine if there are any known issues with notification integration between the two platforms.
Third-Party Apps and Workarounds
If you still cannot get native WhatsApp notifications on Versa 3 after contacting support, third-party apps and workarounds may be an option:
- Notify & Fitness for Mi Band – This app lets you redirect WhatsApp notifications to your Fitbit. However, some users report inconsistent results.
- FitToFit – This app can relay WhatsApp notifications from your phone to the Fitbit. But again, some users say it is unreliable.
- Custom notifications – You can create a custom WhatsApp notification in the Fitbit app to alert you to incoming messages. But this only shows a generic notification, not the message content.
- Auto SMS – Apps like Auto SMS can send an auto text message to your phone whenever you get a WhatsApp message. Your Versa 3 would then display this as a normal SMS.
While not perfect, these workarounds allow you to get some kind of WhatsApp alert on your Fitbit Versa 3 even if native notifications are not working reliably.
Potential Reasons for the Issue
Based on reports from users facing this issue, here are some potential reasons why WhatsApp notifications may not reliably work with Fitbit Versa 3:
- Firmware bugs – Fitbit or WhatsApp firmware bugs could cause connectivity issues.
- Software incompatibilities – The Fitbit and WhatsApp apps may have software incompatibilities preventing reliable notifications.
- Account sync issues – Some users report notification problems after switching WhatsApp devices or reinstalling the app.
- Phone model specific – Certain Android phone models seem more prone to WhatsApp notification problems with Fitbit.
- Network connection – Weak or unstable connections could cause notification sync failures.
Hopefully this issue will be resolved in future updates. But in the meantime, trying the various troubleshooting steps may help get WhatsApp working with your Versa 3.
Symptoms of the Problem
Here are some common symptoms reported by users experiencing issues with missing WhatsApp notifications on Fitbit Versa 3:
- No WhatsApp notifications appear on Versa 3, while other apps notify properly.
- WhatsApp notifications occasionally come through, but most are missed.
- Reconnecting or resetting fixes it temporarily, but the issue eventually returns.
- Versa 3 shows a lot of missed notifications from WhatsApp.
- WhatsApp notifications work for awhile after setting up a new phone or reinstalling the app. But then stop working consistently.
- Fitbit shows a constant notification saying WhatsApp has new notifications, but they don’t appear on the watch.
If you notice any of these symptoms, try the troubleshooting steps outlined above to resolve the problem.
Conclusion
Having your WhatsApp notifications go missing on Fitbit Versa 3 can certainly be frustrating. However, in most cases you should be able to resolve the issue by carefully checking notification settings, app permissions, updating apps, restarting devices, and re-syncing accounts.
If basic troubleshooting does not work, contacting Fitbit and WhatsApp support is recommended, as they may have additional solutions not covered here. And if all else fails, third party workarounds could help you get your WhatsApp alerts on Versa 3.
With some perseverance, you should be able to get WhatsApp notification functionality working reliably on your Fitbit Versa 3 smartwatch.
| Troubleshooting Step | Details |
|---|---|
| Check notification settings on phone | Make sure WhatsApp notifications are enabled in your Android phone’s notification settings |
| Verify Fitbit app notification access | Check that the Fitbit app has notification access enabled on your phone |
| Confirm WhatsApp enabled in Fitbit app | Open the Fitbit app and ensure WhatsApp notifications are toggled on |
| Force stop and reset WhatsApp | Force stop the app, clear cache and data, and re-setup WhatsApp |
| Unlink and re-link WhatsApp account | Remove WhatsApp account from Fitbit app settings and re-link it |
| Update Fitbit and WhatsApp apps | Install latest versions of the apps from the Play Store |
| Restart phone and watch | Reboot both devices to clear any glitches |
| Contact Fitbit and WhatsApp support | Reach out to support teams for additional troubleshooting tips |
| Try third-party workarounds | Use apps like Notify & Fitness to redirect WhatsApp notifications |