If you are an iPhone user and have noticed that the videos you post to your WhatsApp status have no sound, there are a few potential reasons for this. The most likely cause is that you have the iPhone’s ring/silent switch set to silent mode. Setting this switch to silent will mute all sounds from your phone, including any videos posted to WhatsApp status. Simply moving the ring/silent switch back to ring mode should restore sound to your WhatsApp status videos.
Check the ring/silent switch
The iPhone has a physical switch on the side that toggles between ring and silent modes. When this is set to silent, all sounds from your phone will be muted, including videos posted to WhatsApp status. To check if your ring/silent switch is causing WhatsApp videos to have no sound:
- Locate the ring/silent switch on the left side of your iPhone. It is a physical switch that can be slid up or down.
- If the switch is slid down towards the bottom of the phone, it is in silent mode. Slide it upwards to change it to ring mode.
- Once in ring mode, check if videos you post to WhatsApp status now have sound.
Toggling this switch is the most common fix for no sound on WhatsApp status videos. If changing the ring/silent switch does not restore sound, move on to troubleshooting the other potential causes below.
Check WhatsApp permissions
Another possible cause of no sound on WhatsApp status is if you have denied WhatsApp access to your iPhone’s microphone. WhatsApp requires microphone access to record and play sounds in videos. To verify WhatsApp has microphone access:
- Go to Settings > Privacy > Microphone on your iPhone.
- Check that WhatsApp is in the list of apps and its switch is toggled on (green).
- If it is off, toggle it on and check if sound now works on WhatsApp status.
Granting microphone access allows WhatsApp to record and play audio. If it was previously denied, turning on microphone access should resolve the no sound issue.
Check general iPhone sound settings
If your iPhone seems to have no sound at all, not just in WhatsApp, the issue may be with your general iOS sound settings. Things to verify:
- Volume: Use the volume buttons on the side of the iPhone to make sure media volume is turned up.
- Mute switch: Ensure the mute switch above the volume buttons is not activated (toggled to the right side).
- Do Not Disturb: Check if Do Not Disturb mode is enabled, which mutes sounds. Disable it in Settings if so.
- Sounds: Go to Settings > Sounds & Haptics and make sure all sound options are toggled on.
If your iPhone seems to have no sounds at all, disabling mute modes and turning volume up should help restore sound on WhatsApp status as well.
Update to the latest WhatsApp version
It is also possible you are experiencing a bug in an outdated version of WhatsApp that is causing sound issues. Ensure you are running the latest version of WhatsApp on your iPhone:
- Go to the App Store on your iPhone.
- Tap your profile icon at the top right.
- Scroll down to find WhatsApp and check if there is an Update button next to it. If so, tap to update.
- If WhatsApp is up to date, uninstall and reinstall the app to get a fresh copy.
Updating to the newest WhatsApp version can resolve bugs that may be causing sound issues in outdated versions. A fresh install may also help.
Try posting from another phone
To confirm if the sound issue is isolated to just your iPhone, attempt to post a WhatsApp status video from another phone and check if sound works properly there. You can either:
- Borrow a friend’s Android or iPhone and post a status to verify sound.
- Use WhatsApp Web on a computer to post a status and see if the sound works.
If a status video from another device has sound, then the issue is likely isolated to settings or software on your iPhone. If statuses from all devices have no sound, it could point to a larger issue with your WhatsApp account.
Contact WhatsApp support
If you have tried all troubleshooting steps and still cannot get sound on your WhatsApp status videos, you may need to contact WhatsApp for further help diagnosing the issue:
- Open WhatsApp and go to Settings > Help > Contact Us.
- Explain the issue with no sound on status videos.
- Provide details on the troubleshooting steps you have tried.
- WhatsApp can provide specialized support to resolve persistent sound issues.
WhatsApp support can troubleshoot complex audio issues that cannot be resolved through basic troubleshooting. Reach out to them if you still cannot get sound working.
Common WhatsApp sound issues
Beyond just status videos, there are some other common sound issues that can occur with WhatsApp on iPhone:
- No sound on videos: Same causes as for status videos – check ring/silent switch, app permissions, iOS mute settings.
- No sound on calls: Verify cellular data or WiFi connection strength. Enable WhatsApp access to microphone.
- Notifications have no sound: Check iOS Settings > Sounds & Haptics to enable notification sounds.
- Voice messages won’t record: Allow WhatsApp access to microphone in iOS Settings.
Troubleshooting sound issues for other WhatsApp features is similar to solving it for status videos. Go through the steps outlined for status videos and that should resolve most WhatsApp sound problems.
Preventing WhatsApp sound issues
You can avoid many WhatsApp sound problems by following best practices, like:
- Keep WhatsApp updated to latest version.
- Allow WhatsApp microphone access in iOS Settings.
- Check ring/silent switch before recording audio/video.
- Make sure iPhone is not on mute or Do Not Disturb mode.
- Ensure strong WiFi/cellular connection for calls and voicemails.
Staying on top of iOS settings, app permissions, and software updates can prevent the most common causes of sound issues on WhatsApp.
Conclusion
No sound on WhatsApp status videos on iPhone is often caused by the ring/silent switch being set to silent mode, which mutes all iPhone sounds. Other potential fixes include checking app permissions, updating WhatsApp, adjusting iOS sound settings, and contacting WhatsApp support if needed. Following best practices around muting, connections, and updates can help avoid WhatsApp sound problems altogether. With the right troubleshooting, you can get sound working again on WhatsApp status and videos on your iPhone.