Not getting WhatsApp notifications on your iPhone can be frustrating. Notifications allow you to stay updated on new messages without having to manually check the app. There are a few common reasons why WhatsApp notifications may not be coming through on your iPhone.
Your Notification Settings are Turned Off
The most likely reason you aren’t getting WhatsApp notifications is because your notification settings are turned off for WhatsApp. Here’s how to check your notification settings:
- Open the Settings app on your iPhone.
- Tap on “Notifications”.
- Scroll down and tap on WhatsApp.
- Make sure that Allow Notifications is toggled on.
- You can also customize the notification style, sounds, and badges.
If Allow Notifications is already on, then your notifications could be getting blocked elsewhere. Keep reading for other possible causes.
Do Not Disturb is Blocking Notifications
Your iPhone’s Do Not Disturb feature could be blocking WhatsApp notifications from coming through. When Do Not Disturb is on, most notifications will be muted.
To check if Do Not Disturb is enabled:
- Go to Settings > Do Not Disturb.
- Make sure that Do Not Disturb is off or set to allow calls from Everyone.
You can also quickly toggle Do Not Disturb on or off from the Control Center. Just swipe down from the top right corner of your iPhone’s screen to bring up Control Center, then tap the moon icon to toggle Do Not Disturb.
Your Focus Mode is Blocking Notifications
The Focus feature on iPhones allows you to filter notifications and apps based on what you want to focus on. For example, you may have a Work Focus that mutes your social media notifications.
To check if Focus is blocking WhatsApp notifications:
- Go to Settings > Focus.
- Tap on the Focus mode that is currently enabled.
- Make sure WhatsApp is set to Allow Notifications.
You can customize Focus modes to allow WhatsApp notifications to come through when that Focus is enabled.
WhatsApp Notification Settings
It’s also worth checking your notification settings directly within the WhatsApp app. Here’s how:
- Open WhatsApp.
- Tap on Settings.
- Tap on Notifications.
- Make sure that Show Preview and Notifications are enabled.
This controls whether you get banner notifications and notification sounds/vibrations specifically within WhatsApp. Make sure these options are turned on.
Restart Your iPhone
A simple restart of your iPhone can often resolve notification issues like this. The restart clears out any glitches that may be preventing WhatsApp notifications from coming through. Here’s how to restart your iPhone:
- Press and hold the Side button and either Volume button until the power off slider appears.
- Drag the slider to turn off your iPhone.
- Wait 30 seconds, then press and hold the Side button again to turn your iPhone back on.
Give your iPhone a few minutes after booting back up to see if your WhatsApp notifications appear. A restart can resolve many temporary software glitches.
Update iOS Software
Outdated iOS software could also be preventing WhatsApp notifications from working properly. Apple releases fixes and improvements with new iOS versions.
To update your iPhone’s iOS version:
- Go to Settings > General > Software Update.
- Download and install any available updates.
Make sure your iPhone is running the latest iOS version to rule out any software bugs causing notification issues.
Update WhatsApp
An outdated version of the WhatsApp app may also be the culprit. Update WhatsApp to see if that fixes any notification bugs:
- Open the App Store on your iPhone.
- Tap your profile icon in the top right.
- Scroll down to see available app updates and tap Update next to WhatsApp.
The latest WhatsApp version may have notification fixes that can resolve your issues.
Reset Network Settings
Resetting your iPhone’s network settings can sometimes fix persistent notification issues across various apps including WhatsApp. Here’s how:
- Go to Settings > General > Reset.
- Tap Reset Network Settings.
- Enter your passcode if prompted.
- Your iPhone will reset all network settings and reconnect to WiFi/cellular.
Resetting network settings won’t delete any data but may get notifications working properly again after being messed up.
Reinstall WhatsApp
If all else fails, try reinstalling the WhatsApp app from scratch. This will clear out any corrupted app data that could be preventing notifications.
- Delete WhatsApp from your iPhone’s home screen.
- Go to the App Store and re-download WhatsApp.
- Set up WhatsApp again using your phone number.
Hopefully after reinstalling, your WhatsApp notifications will start working again normally.
Contact WhatsApp Support
If you still can’t get WhatsApp notifications to work after trying all troubleshooting steps, you may need to contact WhatsApp support. They may be able to provide customized troubleshooting tips.
You can contact WhatsApp support through the app:
- Open WhatsApp and tap Settings.
- Tap Help.
- Tap Contact Us.
- Explain your notification issue and send.
WhatsApp support may be able to pinpoint why notifications aren’t coming through and give you specific steps to fix it.
Set Up Notification Summary
As a workaround, you can enable WhatsApp’s notification summary feature. This bundles notifications into a summary that is delivered at a scheduled time:
- Open WhatsApp Settings.
- Tap Notifications.
- Enable Notification Summary.
- Set a summary delivery time.
This way, you’ll get a summary of missed WhatsApp notifications delivered daily even if normal notifications don’t come through.
Use a Third-Party Notifications App
Another workaround is to use a third-party notifications app like Pulse. This will provide notifications for WhatsApp and other apps:
- Download the Pulse app from the App Store.
- Enable notifications access for Pulse in iPhone Settings.
- Set up the apps you want alerts for.
Pulse will then provide notifications for WhatsApp, bypassing any issues with the built-in notifications.
Conclusion
WhatsApp notifications not coming through on your iPhone can be very annoying. The most common fixes are checking notification settings, updating software, restarting your device, and reinstalling WhatsApp. If the problem persists, enabling notification summary or using a third-party app can help provide notification workarounds while you troubleshoot or contact WhatsApp support.